For any information, write to us atWrite to us: info@smartwash.net.co
New · Lavadom home pickup

We pick up your clothes, wash them and bring them home

Wash by the pound or by the bag, and rugs by the square meter, with home pickup and delivery in northwest and north Bogotá. Book on WhatsApp, we weigh at your door and in 2 business days you get everything back.

Wash by the pound

Everyday clothes: washed, dried, folded and packed.

$3.000 / pound

Minimum order: 10 pounds ($30.000)

  • Wash + dry + foldIncluded
  • Protective packagingIncluded
  • Ironing (optional)+$2.500 / item
  • Delivery2 business days

Your clothes are washed in a separate load — never mixed with other customers’.

Most popular

Lavadom bags

Flat price: you fill the bag and we do the rest.

  • Bag S · up to 12 lb≈ 1 person’s week$33.000
  • Bag M · up to 20 lb≈ 2 people’s week$52.000
  • Bag L · up to 30 lb≈ a family’s week$75.000
  • Ironing (optional)+$2.500 / item

Save up to 17% vs. the per-pound price. If the bag is over the limit, the extra is charged at $3.000 per pound.

Rugs & carpets

Deep cleaning with disinfection and deodorizing.

$28.000 / m²

Small rug (up to 1.5 m²): $27.000

  • Virgin wool, Persian or long pile$32.000 / m²
  • Disinfection & deodorizingIncluded
  • Delivery3–5 business days

Blankets, bedspreads and duvets are priced per item — from $23.800, see prices. The area is confirmed by measuring the rug at pickup.

Frequent customer? Your pickup is FREE

With 4 or more orders in the last 60 days, pickup and delivery are free in any zone. We apply it automatically when we receive your laundry: no need to ask.

I want to be a frequent customer

Zones & pickup cost

In Zone 1 the price covers pickup and delivery; from Zone 2 on they are charged separately, each at the zone price.

Approximate coverage — confirm your neighborhood on WhatsApp. Tap each zone to see its fee.

Pickups: Monday to Saturday Morning slot 9:00–12:00 Afternoon slot 2:00–5:00 Same day in Zones 1–2 if booked before 11 a.m. Delivery in 2 business days Pay on delivery

Zone 1 · Las Ferias & nearby

Las Ferias, La Estrada, La Estradita, Bonanza, Palo Blanco, Bellavista Occidental, San Joaquín, Santa Rosita.

Pickup + delivery: $3.000 FREE on orders from $25.000

Zone 2 · Normandía & nearby

Boyacá Real, Normandía, Villa Luz, Santa Helenita, Álamos, La Granja, Quirigua, Garcés Navas, Minuto de Dios.

Pickup $5.000 + delivery $5.000 = $10.000 FREE on orders from $60.000

Zone 3 · Greater northwest

Metrópolis, Alcázares, Siete de Agosto, Nicolás de Federmán, Salitre, Modelia, Niza y Puente Largo (Suba).

Pickup $9.000 + delivery $9.000 = $18.000 FREE on orders from $90.000

Zone 4 · North

Chicó, Rosales, El Retiro, Country Club, Chapinero Alto, Santa Bárbara, Usaquén, Cedritos, Los Cedros y Colina Campestre.

Pickup $13.000 + delivery $13.000 = $26.000 FREE on orders from $130.000
New

Zone 5 · Far north (up to Calle 200)

Toberín, Villa Magdala, San Cristóbal Norte, Babilonia, Verbenal, San Antonio Norte, Lijacá, La Uribe, Mazurén, Britalia y Cantagallo: de Usaquén hasta la calle 200.

Pickup $15.000 + delivery $15.000 = $30.000 FREE on orders from $150.000
New

Zone 6 · West Suba

Suba Centro, El Rincón, Tibabuyes, Lisboa, Berlín, Bilbao, Santa Cecilia, La Gaitana, Villa María, Aures y Compartir: el fondo de la localidad de Suba.

Pickup $15.000 + delivery $15.000 = $30.000 FREE on orders from $150.000

Is your neighborhood not on the map?

We reach more areas of Bogotá by scheduling pickups by sector on set days. Write to us, we’ll confirm coverage and arrange yours.

Book your pickup in 30 seconds

Tell us your zone and what you need. We build the message and open it in WhatsApp ready to send — you don’t have to type a thing.

Choose your zone and we’ll tell you the pickup cost.

Frequent customer? With 4 or more orders in the last 60 days, pickup and delivery are free in any zone.

We use your address and phone only to arrange this pickup. We handle your data under our data protection policy.

How Lavadom works

1Book on WhatsAppTell us your neighborhood and pick a slot: morning (9–12) or afternoon (2–5), Mon–Sat.
2We weigh at your doorDigital scale in plain sight and a photo of the weight. You approve the price before we take the clothes.
3We wash without mixingYour order is washed in a separate load and logged in our system, item by item or by weight.
4We bring it backTo your door in 2 business days. Pay on delivery: cash, Nequi, Daviplata, card or bank transfer.

Pickup policies

What can and can’t go in the per-pound bag?
The bag takes everyday machine-washable clothes: t-shirts, jeans, underwear, socks, pajamas, towels, sheets. Not allowed: delicate or dry-clean items (suits, silk, leather and faux leather, down, virgin wool, party dresses) or items needing stain removal — those are priced per item with our price list. At pickup we separate them with you and note them apart on the same order.
How do I know the weight is right?
We weigh with a digital scale at your door, in front of you, and send you a photo of the weight on WhatsApp. We only wash once you approve the price. If we find a difference at the shop (for example, very wet clothes), we tell you before processing.
When do you pick up and deliver?
We pick up Monday to Saturday in two slots: morning (9:00 a.m.–12:00 p.m.) and afternoon (2:00–5:00 p.m.). If you book before 11:00 a.m., we can pick up the same day in Zones 1 and 2, subject to availability. Standard delivery is 2 business days after pickup; rugs and carpets, 3 to 5 business days.
How do I pay?
When you receive your clean clothes: cash, Nequi, Daviplata, debit or credit card, or bank transfer. If you prefer, you can leave a deposit at pickup and pay the balance on delivery.
What if I’m not home when you come?
Let us know at least 2 hours ahead and we reschedule at no cost. If the courier comes in the agreed slot and there is no one to hand over or receive, the next visit costs your zone’s pickup fee. Someone else you authorize can also hand over or receive (front desk included, if you authorize it on WhatsApp).
What guarantee do I have on my clothes?
Every order is logged in our system with its detail and you get a digital receipt; you can follow the status in Track your order. Check pockets before handing over clothes — we are not liable for items left in them. Any issue is reported at the time of receipt. Our terms of service apply.
Book my Lavadom pickup